A helping hand
Support
A few answers before your next pull.
Frequently asked questions
How do card packs work?
Free packs refill over time. Check the Packs screen for your available packs and the next refill. Open “Drop rates” to see the probabilities for your build. This playtest has no purchases.
Am I bidding against real people?
No. Auctions in this offline playtest simulate other players. Game coins and cards have no cash value and cannot be redeemed for money.
Can I battle other players?
This is a single-player playtest. If your build includes Battle, it is a local preview with simulated opponents, not online matchmaking. Follow the rules shown in your build; features may change in later versions.
Where is my progress saved?
Your collection and progress are saved locally on this device. There is no account-based cloud sync or cross-device recovery in this playtest. Deleting the app can remove your local save, and later builds may reset playtest progress. Do not reinstall the app as a troubleshooting step if you want to keep your progress.
If the app warns that saved data was reset or saving is unavailable, contact support with the warning text. When saving is unavailable, progress will be lost when the app closes.
How do I restore purchases?
There are no purchases in this version, so there is nothing to restore. This entry is a placeholder for a future version; purchase and restoration instructions will be added if paid features are introduced.
How do I report a card or a missing credit?
Include the card title and a short description of the problem. For corrections, removal requests or likeness concerns, follow the content request instructions.
Contact support
Email: [SUPPORT EMAIL]
Include your app version, iOS version, device model, what happened, and the steps that led to it. Add the card title if relevant. Do not include passwords, payment details or other sensitive personal information.
The app’s help form opens a system email draft; it does not send anything automatically. The address above is a placeholder. This website draft does not send messages or accept submissions.